Terms and Conditions
Terms and Conditions
Welcome to TechForward Consulting Inc. We provide professional product management, project management, and program management services to help businesses achieve their goals. These Terms and Conditions outline the agreement between you (the “Client”) and TechForward Consulting Inc. (“we,” “us,” or “our”). By engaging our services, you agree to the following:
1. Our Services
We will provide the agreed-upon management services as described in our proposal, contract, or agreement. These may include:
- Product management: overseeing product development and strategy.
- Project management: managing timelines, resources, and deliverables.
- Program management: coordinating related projects and ensuring alignment with business goals.
2. Your Responsibilities
To help us deliver the best service, you agree to:
- Provide timely and accurate information.
- Respond to requests for input and approvals.
- Fulfill any agreed-upon obligations, including payment of fees.
3. Fees and Payments
- Fees for our services will be outlined in a separate agreement or invoice.
- Payments are due within 30 days of the invoice date unless otherwise agreed.
- Late payments may incur interest at 3% per month.
4. Confidentiality
We will protect any confidential information you share with us. Likewise, you agree to keep our proprietary methods and materials confidential unless we agree otherwise in writing.
5. Intellectual Property
Any work we create specifically for you becomes your property upon full payment. However, we retain the right to use general knowledge, skills, and experience gained during the project in future work.
6. Limitation of Liability
We will do our best to provide high-quality services. However, we are not responsible for:
- Indirect, incidental, or consequential damages.
- Delays caused by factors outside our control. Our maximum liability is limited to the amount you paid us for the specific project or service.
7. Termination
Either party may terminate the agreement by providing 14 days’ written notice. You agree to pay for services rendered up to the termination date.
8. Force Majeure
We are not liable for delays or failure to perform caused by events beyond our reasonable control, such as natural disasters, government actions, or other unexpected events.
9. Dispute Resolution
If a disagreement arises, we will first try to resolve it through mediation. If that fails, disputes will be settled through binding arbitration in Ontario, Canada.
10. Scope of Services Disclaimer
We provide advisory and management services to assist with your business objectives but do not guarantee specific results or outcomes.
11. Third-Party Vendors or Tools
We are not liable for the performance or actions of third-party vendors, tools, or software used during the project unless explicitly agreed upon.
12. Change Requests and Scope Creep
Any changes to the scope of work must be requested in writing and may incur additional costs. These changes will require a signed agreement.
13. Data and Intellectual Property Ownership
Client data will remain the property of the Client. Any tools, templates, or methodologies developed by TechForward Consulting Inc. will remain our intellectual property.
14. Termination for Cause
We may terminate this agreement immediately if the Client breaches any material terms or engages in illegal or unethical behavior.
15. Governing Law
These terms are governed by the laws of Ontario, Canada.